Get Immediate Answers to
Frequently Asked Tenant Questions
When is my rent due?
Rent is due on the 1st of each month and late on the 3rd day.
How do you handle repairs?
Maintenance requests are submitted online, with photos/videos and description of the issue. Once submitted, our team will work (in collaboration with the owner) to choose a service professional and work to find a solution to resolve the issue within 48-72 hours.
The time may vary depending on the maintenance issue.
What if I have an emergency maintenance request?
You may call the designated number for an Emergency request. Please refer to your rental agreement for the after hour number.
How do I pay rent?
Rent, along with security deposits, can be paid online. Our systems are all integrated, giving you the ability to create and track maintenance requests all on the same portal.
What forms of payment do you accept?
With AppFolio, you now have several ways to make rent payments:
Delivery Address:
955 W. Center St, Suite 9, Manteca, CA 95337
Do you accept Section 8?
Yes, along with our general qualifications.
Who completes the application?
Each adult (over 18 yrs) who will be living on the property is required to complete an application.
What happens when my lease is up?
Any refund due will be mailed within 21 days of your move out. Please be sure to provide PropertySourced with your new mailing address.
I am moving out, when will I get my deposit back?
Yes, the prospective tenant application is subject to your final approval.
